Frequently Asked Questions

Loading...

Product Questions

 What is DROP?

DROP is a daily wellness support in gummy form that regulates your endocannabinoid system (ECS)—the biological network that controls appetite, sleep, and stress. It contains Nitro-V™, a clinically-tested hemp extract with THCV.

How does DROP work?

DROP supports your endocannabinoid system (ECS), which regulates appetite, sleep, and stress response. When your ECS is dysregulated, these systems don't function properly. DROP helps restore balance naturally.

What does it taste like?

Tropical mango. Sweet, fruity, and easy to take. No hemp aftertaste.

How many gummies do I take?

4 gummies per day (one to-go packet). You can take all 4 at once in the morning or split them (2 AM + 2 PM)—whatever fits your routine.

When should I take DROP?

Morning is recommended, but timing is flexible. Consistency matters more than when you take it. Some people prefer splitting the dose (2 AM + 2 PM) for sustained support throughout the day.

How long does one bag last?

30 days. Each bag contains 30 to-go packets (one per day).

Will I get high?

No. DROP contains <0.1% THC (the federally legal limit). It's non-intoxicating. You won't feel a "high." You'll feel regulated.

 Is this just CBD?

No. DROP contains Nitro-V™—a unique hemp extract with 5% THCV (the key differentiator). THCV supports appetite and energy in ways CBD alone doesn't. Our full cannabinoid profile (CBD, CBDV, THCV, CBG) works synergistically.

What's the difference between DROP and other CBD products?

Three things:

1) DROP contains THCV (most CBD products don't),
2) We ran a 90-day clinical trial proving it works (most brands don't),
3) 100% of participants experienced regulation (not just anecdotal claims).

How long does it take to work?

Some people notice changes within days (better sleep, reduced cravings). Others take 2-4 weeks. We recommend giving DROP at least 30 days to evaluate. The clinical study was 90 days for full regulation.

Orders & Shipping

How long does shipping take?

Orders ship within 1-2 business days. Delivery takes 3-5 business days (US only). You'll receive a tracking number via email once your order ships.

Do you ship internationally?

We currently only ship within the United States.

How much is shipping?

Free on all orders.

How do I track my order?

You'll receive a tracking number via email once your order ships.

My order hasn't arrived. What do I do?

First, check your tracking number. If it shows delivered but you haven't received it, check with neighbors or your building manager. If it's still missing, email us at info@dropbysol.com and we'll resolve it.

Can I change my shipping address after ordering?

If your order hasn't shipped yet, email us immediately at info@dropbysol.com and we'll update it. Once it's shipped, we can't change the address.

Do you offer expedited shipping?

Not currently. All orders ship via standard shipping (3-5 business days).

Subscription Management

When will I be charged?

Every 30 days from the date of your first order. You'll receive an email reminder 3 days before each charge.

How do I cancel my subscription?

Log into your account, go to Manage Subscription, and click Cancel. It takes one click. No phone calls, no hassle.

Can I pause my subscription?

Yes. Log into your account and click Pause. You can resume anytime.

Can I skip a delivery?

Yes. Log into your account and click Skip Next Order. Your next delivery will be pushed back 30 days.

Can I change my delivery date?

Yes. Log into your account and adjust your next delivery date to any date you want.

What if I want to switch from subscription to one-time?

You can cancel your subscription and place one-time orders instead. Just log into your account and cancel, then order as needed.

Do I get a discount for subscribing?

Yes. Subscribers save 25% ($67.49/month vs. $89.99 one-time).

Returns & Refunds

What's your return policy?

30-day money-back guarantee. If DROP doesn't work for you, email us at info@dropbysol.com within 30 days of purchase for a full refund.

Do I need to return the product?

No. Keep it. We don't require returns for refunds.

How long does a refund take?

Refunds are processed within 2-3 business days. It may take 5-7 business days for the refund to appear in your account depending on your bank.

 What if I'm not satisfied?

Email us at info@dropbysol.com and we'll issue a full refund. No questions asked.

Can I return an opened bag?

No. Keep it. We don't require returns for refunds.

What if I received a damaged product?

Email us immediately at info@dropbysol.com with a photo. We'll send a replacement at no cost.

Clinical Study

What was the clinical study?

A 90-day, randomized, double-blind, placebo-controlled trial with 125 participants testing the safety and efficacy of Nitro-V™ on appetite, sleep, and anxiety.

Who conducted the study?

An independent clinical research organization (CRO) specializing in nutraceutical trials. Nitro-V funded the study but did not influence data collection or analysis.

What were the results?

100% of participants experienced regulation.

Key outcomes:

61% reduction in hunger,
307% increase in deep sleep,
85% reduction in anxiety,
100% lost weight (5-22 lbs),
zero adverse effects.

Was the study peer-reviewed?

Yes. The methodology and results were reviewed by independent scientists and statisticians before publication.

Why 90 days?

90 days allows sufficient time to measure sustained effects and ensure safety over an extended period. Many supplement studies are only 30 days, which may not capture long-term outcomes.

Can I see the full study?

Yes. Download the full study here: [Link to Clinical Study Page]

What happened to the placebo group?

The placebo group gained weight (average +2.1 lbs) while the DROP group lost weight (average -12.3 lbs). All placebo participants were offered DROP at no cost after the study.

Safety & Ingredients

Is DROP safe?

Yes. In our 90-day clinical trial with 125 participants, there were zero adverse effects. All vital signs remained normal. Every batch is third-party tested.

Are there any side effects?

In the clinical trial, no participants reported adverse effects. DROP is well-tolerated. If you experience any issues, stop use and consult your doctor.

Can I take DROP with other supplements?

Generally yes, but consult your doctor if you're on medication or have health conditions.

Can I take DROP with prescription medications?

Consult your doctor before combining DROP with prescription medications, especially blood thinners, sedatives, or medications metabolized by the liver.

Is DROP safe during pregnancy or breastfeeding?

We don't recommend DROP during pregnancy or breastfeeding. Consult your doctor.

What are the ingredients?

Active:

132mg Nitro-V™ Hemp Extract (74% CBD, 17% CBDV, 5% THCV, 2% CBG, <0.1% THC).

Other: Maltitol powder, sorbitol, water, organic apple pectin, organic monk fruit, citric acid, natural flavors, fruit/vegetable extract (color), ANC corn starch.

Is DROP vegan?

Yes. Plant-based pectin (not gelatin), no animal products.

Is DROP gluten-free?

Yes. Certified gluten-free.

Does DROP contain allergens?

No. Dairy-free, soy-free, nut-free, gluten-free.

 Will DROP show up on a drug test?

DROP contains <0.1% THC (federally legal limit). While extremely unlikely, trace amounts of THC could potentially trigger a positive result on highly sensitive drug tests. If you're subject to drug testing, consult your employer or testing authority.

Still have questions?

We're here to help

Contact Us